Effective Date: July 11, 2024

Privacy Policy

1. Introduction

Welcome to Opstick Cloud Expert (“Company”, “we”, “our”, “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.opstick.com or app.opstick.com (the “Site”) and use our managed infrastructure services (the “Services”).

By accessing or using our Site or Services, you agree to this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use our Site or Services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data:

  • Contact Information: Name, email address, phone number, company name, and address.

Usage Data:

  • Information about how you use our Site and Services, including IP address, browser type, operating system, access times, and pages viewed.

Payment Information:

  • Payment details necessary for processing payments, such as credit card number and billing information.

3. Use of Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Site and Services.
  • Improve, personalize, and expand our Site and Services.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site and Services, and for marketing and promotional purposes.
  • Monitor and analyze usage and trends to improve your experience.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Comply with legal obligations.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

With Service Providers:

  • We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

For Legal Purposes:

  • We may disclose your information to third parties if we believe it is necessary to comply with any applicable law, regulation, legal process, or governmental request, or to protect our rights, property, and safety, or the rights, property, and safety of our users or others.

Business Transfers:

  • We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal information.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

7. Third-Party Websites
Our Site may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to third-party websites and services. We are not responsible for the content, privacy policies, or practices of any third parties. We encourage you to review the privacy policy of any third party before disclosing any information to them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to review this Privacy Policy periodically to stay informed about our collection, use, and disclosure of personal information.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected]